SeeRM by SentientIQ, supported by Level 10
A more intelligent way to manage the RV customer journey.
SeeRM brings CRM and AI together in a coordinated approach to customer engagement, follow-up and dealership visibility.
Its purpose is not to hand salespeople another task list. It is to help the whole dealership act on customer opportunities with more consistency and awareness.
The missed-opportunity problem
Most lost deals aren't lost. They're forgotten.
RV buying cycles are long. A shopper who inquires in March may buy in June, after a camping season changes their mind or a trade-in value changes their budget.
When follow-up depends on an individual salesperson remembering, opportunities drift. A busy Saturday, a staff change or a lead passed between departments is enough. By the time anyone notices, the customer has bought somewhere else.
SeeRM is designed to keep those opportunities visible and moving, so the dealership, not just the individual, owns the customer relationship.
Always awake. Always alert. Always at work.
SeeRM engages your leads around the clock, so no shopper waits for business hours.
24/7 coverage, responses in seconds
Day or night, weekends and holidays, website visitors and new inquiries get a response in seconds.
Reads every visitor the instant they arrive
SeeRM picks up how engaged each shopper is from the moment they land: what they look at, how long they stay, and the signals that show interest or hesitation. She knows who's ready to talk, and gives your salesperson a complete summary and follow-up guide.
Sees what your shopper sees
SeeRM follows each visitor's path through your inventory in real time. She knows which units they've viewed, and shares those units and the shopper's interests with your salesperson.
Reaches the buyer who's about to leave
When a high-interest shopper starts to leave your site, SeeRM engages them before they're gone, and creates a personal sanctuary website for each customer where she continues her work.
Deals, not leads
Your team gets conversations already in motion, with context on the shopper and the units they've viewed, not just a name and a phone number.
Blockchain-recorded consent
Customer opt-ins are recorded on a blockchain, giving you a tamper-evident record of when and how consent was given.
Bot deflection
SeeRM separates real shoppers from bots, so your team's time and your lead counts reflect real people.
See it for yourself
Explore SeeRM on its own site, then book a demo built around your dealership.
Why Level 10 strengthens adoption
A CRM only performs as well as the process around it.
New software often fails for ordinary reasons: unclear expectations, inconsistent use and managers who never see the benefit.
Level 10 brings RV dealership operating experience to your rollout: how leads are handled, how needs analysis is done, how managers review activity and coach, and how improvement is measured over time.
Ask about available Level 10 support and implementation options when you request your demo.
What a SeeRM demonstration covers.
Your situation
Your locations, current CRM, lead sources and the challenge you most want to solve.
SeeRM in action
A walkthrough of SeeRM focused on the parts of the customer journey that matter to you.
Putting it to work
What implementation involves, and how Level 10 can help your team adopt it.
SeeRM demonstrations may be handled by SentientIQ and Level 10 together.
Request a SeeRM demo
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Common questions
Does SeeRM replace our existing CRM?
That depends on your current setup and goals. During the demonstration we'll look at the system you use today and discuss how SeeRM would fit, whether as a replacement or alongside existing tools.
How does SeeRM work with our website?
Website connection is covered in the demonstration, based on your current website platform and lead sources.
How are leads assigned and followed up?
Lead assignment and follow-up rules should reflect how your dealership sells. The demonstration shows how SeeRM handles this, and Level 10 can help you define the process around it.
What does implementation require?
Implementation scope depends on your locations, data and current systems. We'll outline what's involved, who needs to be part of it, and realistic timing during your conversation.
What training is available?
SeeRM product training is covered during your demonstration. Level 10 can also support sales process, management and salesperson training. Ask about available Level 10 support and implementation options.
What customer data is collected, and how is it protected?
Data handling, consent and security are covered in the demonstration. Bring your questions, and ask for any supporting documentation your team needs to review.
What does a demonstration cover?
Your current situation, a focused walkthrough of SeeRM, and what it would take to put it to work at your dealership. Bring the questions your management team will ask.